Local Warranty and World Wide Guarantee Regulations

OM Digital Solutions GmbH Manufacturer Guarantee

OM Digital Solutions GmbH, [Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0914,] Japan grants a one year World Wide Guarantee commencing on the date of purchase. This worldwide guarantee must be presented at an OM Digital Solutions GmbH authorized repair service station before any repair can be made under conditions of the guarantee. This guarantee is valid only if the Guarantee Certificate and proof of purchase are presented at the OM Digital Solutions GmbH repair service station. Please note that this does not affect the customer’s legal warranty rights under the applicable national legislation governing the sale of consumer goods. Please note in addition that Audio Products are not covered by this World Wide Guarantee and will be treated under the local regulation of each Distribution Area.

Disclaimer of Warranty

OM Digital Solutions GmbH makes no representations or warranties, either expressed or implied, by or concerning any content of these written materials or software, and in no event shall be liable for any implied warranty of merchantability or fitness for any particular purpose or for any consequential, incidental or indirect damages (including but not limited to damages for loss of business profits, business interruption and loss of business information) arising from the use or inability to use these written materials or software or equipment. Some countries do not allow the exclusion or limitation of liability for consequential or incidental damages or of the implied warranty, so the above limitations may not apply to you.

Provisions of Warranty

1. If this product proves to be defective, although it has been used properly (in accordance with the written Handling Care and Operating instructions supplied with it), during the applicable national warranty period and has been purchased from an authorized OM Digital Solutions GmbH distributor within the business area of Olympus/OM Digital Solutions GmbH as stipulated on the website: http://www.om-digitalsolutions.com this product will be repaired, or at OM Digital Solutions GmbH’s option replaced, free of charge. To claim under this warranty the customer must take the product before the end of the applicable national warranty period to the dealer where the product was purchased or any other OM Digital Solutions GmbH service station within the business area of of Olympus/OM Digital Solutions GmbH as stipulated on the website: http://www.om-digitalsolutions.com. During the one year period of the World Wide Guarantee the customer may turn the product in at any OM Digital Solutions GmbH service station. Please notice that not in all countries such OM Digital Solutions GmbH service station exists.
2. The customer shall transport the product to the dealer or OM Digital Solutions GmbH authorized service station at his own risk and shall be responsible for any costs incurred in transporting the product.

Provisions of Guarantee

1. This Guarantee does not cover the following and the customer will be required to pay repair charge, even for defects occurring within the Guarantee period referred to above.
1. Any defect that occurs due to mishandling (such as an operation performed that is not mentioned in the Handling Care or other sections of the instructions, etc.)
2. Any defect that occurs due to repair, modification, cleaning, etc. performed by anyone other than OM Digital Solutions GmbH or an OM Digital Solutions GmbH authorized service station.
3. Any defect or damage that occurs due to transport, a fall, shock, etc. after purchase of the product.
4. Any defect or damage that occurs due to fire, earthquake, flood damage, thunderbolt, other natural disasters, environmental pollution and irregular voltage sources.
5. Any defect that occurs due to careless or improper storage (such as keeping the product under conditions of high temperature and humidity, near insect repellents such as naphthalene or harmful drugs, etc.), improper maintenance, etc.
6. Any defect that occurs due to exhausted batteries, etc.
7. Any defect that occurs due to sand, mud, etc. entering the inside of the product casing.
8. When the Guarantee Certificate is not returned with the product.
9. When any alterations whatsoever are made to the Guarantee Certificate regarding the year, month and date of purchase, the customer’s name, the dealer’s name, and the serial number.
10. When proof of purchase is not presented with this Guarantee Certificate.
2. This Guarantee applies to the product only; the Guarantee does not apply to any other accessory equipment, such as the case, strap, lens cap and batteries.
3. OM Digital Solutions GmbH’s sole liability under this Guarantee shall be limited to repairing or replacing the product. Any liability under the Guarantee for indirect or consequential loss or damage of any kind incurred or suffered by the customer due to a defect of the product, and in particular any loss or damage caused to any lenses, films, other equipment or accessories used with the product or for any loss resulting from a delay in repair or loss of data, is excluded. Compelling regulations by law remain unaffected by this.

Notes regarding Guarantee maintenance

1. This Guarantee will only be valid if the Guarantee Certificate is duly completed by OM Digital Solutions GmbH or an authorized dealer or other documents contain sufficient proof. Therefore, please make sure that your name, the name of the dealer, the serial number and the year, month and date of purchase are all completed or the original invoice or the sales receipt (indicating the dealer’s name, the date of purchase and product type) is attached to this Guarantee Certificate. OM Digital Solutions GmbH reserves the right to refuse free-of-charge service if neither Guarantee Certificate is completed nor the above document is attached or if the information contained in it is incomplete or illegible.
2. Since this Guarantee Certificate will not be re-issued, keep it in a safe place. Please refer to the list on the web site: http://www.om-digitalsolutions.com for the authorized international OM Digital Solutions GmbH service network.